DX Performance Management Review

Multiple groups can quickly obtain near real-time network gear historical performance data

What is our primary use case?

  • Troubleshooting
  • Capacity planning
  • Alerting

How has it helped my organization?

It gives multiple groups the ability to view dashboards and quickly obtain data about historical performance of network gear, with near real-time data.

What is most valuable?

Historical data, to help with trending and capacity planning.

The dashboards are easy to use and can be viewed on any web browser.

What needs improvement?

Product has issue collecting IP SLA data.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

No issues yet with stability.

What do I think about the scalability of the solution?

No issues with scalability.

How are customer service and technical support?


Which solution did I use previously and why did I switch?

Previously we used eHealth which is a CA-owned product. We moved because they are phasing out eHealth.

How was the initial setup?

Complex. Install is done as root, which is a security no-no, and the database IO requirements were not stated correctly, which lead to a year of instability.

What's my experience with pricing, setup cost, and licensing?

Do your homework and know how many devices you will be managing out of the gate. Be sure to project what your growth will be each year.

What other advice do I have?

I think the product has matured a lot, and I’m impressed with CA when I hear about new features. The product continues to improve and the future is looking bright.

**Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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