Functionality of the tool is awesome and it is easy for customers to use. It is a very good solution for monitoring network and servers of the organizations.
Functionality of the tool is awesome and it is easy for customers to use. It is a very good solution for monitoring network and servers of the organizations.
0% outage and I have a detailed view of root cause analysis for any unavailability of the servers/network/applications.
Code is very complex.
I have been using CA eHealth, Spectrum, SOI, EEM, Nimsoft, and ITCM, for six and a half years.
Yes sometimes we have issues, but with the help of CA E2 level engineers, we get fixes for bugs that are encountered.
No issues encountered.
No issues encountered.
The best, 10/10.
Technical Support:The best, 10/10.
We used to have Nagios, OpenNMS, etc. but they are not very efficient monitoring tools when compared with Spectrum and eHealth.
Not complex. CA technical guys were there to help if there were any issues and technical documentation at support.ca.com helps a lot.
We used a vendor whose expertise was 8/10.
I recommend CA tools for monitoring the entire infrastructure in an organization.