DX Spectrum Review

Few issues with stability. Overall it's very stable and effective.


What is most valuable?

It is an excellent product. It is probably one of the best we have seen in terms of being able to do mass configurations in the network.

How has it helped my organization?

Timing is always important when a network loses connectivity. It has allowed minimal downtime with the ease of being able to quickly isolate and resolve any outages.

What needs improvement?

I really can't say there are any at this time. We are happy with the product.

For how long have I used the solution?

We have used this product for seven years. We were looking for a tool that could both monitor and provide additional tools for configuration updates.

What was my experience with deployment of the solution?

Deployment was not an issue. Support was fairly good.

What do I think about the stability of the solution?

There have been few issues with stability and overall it's very stable and effective.

What do I think about the scalability of the solution?

We are not a large corporation. Yet the product was able to scale very well.

How are customer service and technical support?

Customer Service:

The customer service was quick in response and thorough. No complaints.

Technical Support:

9/10.

Which solution did I use previously and why did I switch?

No previous solution used.

How was the initial setup?

Creating the infrastructure did not prove extremely difficult. It was organized and detailed. It fully represented out network on all levels.

What other advice do I have?

Definitely recommend it. It's a good investment.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
More DX Spectrum reviews from users
...who work at a Healthcare Company
...who compared it with SolarWinds NPM
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