What is most valuable?
Monitoring window, graphical representation of devices, automatic updating of databases, high scalability, high robustness, and user-friendly options are some of the most valuable features for us.
It can be made to operate on a cloud with load balancing capabilities which doesn't occupy much memory. The application can be modeled to support users from different teams to intercommunicate.
How has it helped my organization?
CA Spectrum is an important tool for our organization in that it manages loads of server capacity in a single platform and deploys different kinds of windows for device management, database storage, graphical representation of devices, and highlights fail-overs in realtime.
What needs improvement?
While deploying the tool, there were space and storage issues since the application loads for a long period each time there is an update.
For how long have I used the solution?
I have used this solution for about 2 years.
What was my experience with deployment of the solution?
There were long loading periods during deployment.
What do I think about the stability of the solution?
A device can't be 100% stable and robust. However, CA Spectrum is one of the most stable systems to handle at medium to high-level operations.
What do I think about the scalability of the solution?
The tool is designed to enhance operational scalability, and hence it was updated according to the customer and market needs.
How are customer service and technical support?
Customers have found the tool really useful because it is user friendly and lets them to login to their devices manually to check the health of any site. Technical Support
I would give an eight out of ten for their level of technical expertise with reference to this application. They have been amazing in their service.
Which solution did I use previously and why did I switch?
It was the first ever solution I tried and it worked so I never had a chance to work on other solutions. This applications works best on medium to large-sized organizations.
How was the initial setup?
The initial setup was to download and install the software, which takes a few minutes for installation. It is a straightforward process and is not rocket science.
What about the implementation team?
The initial implementation was through a vendor and I would rate them 8 out of 10. The vendor management team has a very good technical expertise .
What was our ROI?
Return on Investment matters are known mostly to management and in my experience it is found to be effective. ROI provides a profitability ratio.
What's my experience with pricing, setup cost, and licensing?
It's a licensed software and internationally certified. It is priced at a median level for any organization to start using the software and tool.
Which other solutions did I evaluate?
I did not try any other option. It was my first ever option and it worked. The application is well-suited for network monitoring.
What other advice do I have?
I would advise any engineer to use the application because it is user friendly and secure. I would recommend any organization that requires network monitoring and troubleshooting capabilities all in a single platform.