DX Spectrum Review

The network monitoring features are the product’s most valuable features.


What is most valuable?

The network monitoring features are the product’s most valuable, due to the lack of these capabilities in any other monitoring tool. No other application monitors networks as well as Spectrum.

Free tools are available to do what its other features do, such as server monitoring (CPU/memory/disk).

What needs improvement?

We are not using the latest version of the tool yet, but as far as I know, I think an improving reporting of data would be a good idea. The report area is very poor and we cannot work properly with additional information and the custom reports. We just use the default report for information that we have inside the database for these reports.

For how long have I used the solution?

I've been working with this tool for eight years.

What was my experience with deployment of the solution?

To be honest, Spectrum is one of the most stable and less problematic solutions that we work with. It’s easy to scale and to deploy. The only time we’ve had problems with it was with some upgrading processes. It is not so intuitive and you have to make sure everything is correct.

How are customer service and technical support?

The CA support team is really capable and efficient when it comes to Spectrum. Most of the time they help us surprisingly fast and correctly.

Which solution did I use previously and why did I switch?

I’ve worked with free tools such as Zabbix / Nagios. Right now, we only work with CA products and, as I’ve written, Spectrum is the way to go when you need networking monitoring.

How was the initial setup?

Setting up general monitoring is straightforward. However, if you need something different than the standard setup, some customizations need to be done. Thus, it becomes more complex as a whole.

What about the implementation team?

We have an ongoing vendor support team and we have an in-house one. For implementation advice, I would say to always plan your monitoring according to what you really need to monitor on your environment. Most of the problems we find today are related to operation process issues and not the tool at all. People have to know what they want before implementing the solution.

What other advice do I have?

As I’ve written, not only for Spectrum, but for any monitoring tool, you need to know what is critical in your environment and think how exactly you should monitor and treat it. If you have done that, everything will work just fine.

Which version of this solution are you currently using?

9.4.0
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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