DX Spectrum Review

Post-merger, it provides visibility into both company's networks.

What is most valuable?

Most valuable to us are the alerting capabilities and the topology information that Spectrum provides, as well as additional services such as device updates and the ability to launch them. These are typical network management services.

How has it helped my organization?

It provides us complete visibility into both company networks with one tool, which we didn't have.

What needs improvement?

I'm not familiar with all the current features and all its capabilities. I only know what it can do now. It suffices for what I need.

Spectrum already collects system information as SNMP data. What I additionally would like to see is utilization information. I only get alerts when the CPU reaches certain thresholds. I believe it does the same thing for links when links reach a certain threshold. I'm interested in statistical gathering. My primary job function is to determine why applications are slow, why customers experience latency, and related issues. I need to diagnose quickly whether its utilization, device failures, or if it's something beyond that. If so, that requires another tool altogether and I need to take a look whether Spectrum provides that type of information.

What do I think about the stability of the solution?

I haven't seen any problem. I'm a user, I'm not the administrator.

What do I think about the scalability of the solution?

We will have to wait and see if Spectrum can handle both networks. Together both networks consist of about 6,000 to 6,500 network devices.

How are customer service and technical support?

I have not used technical support.

Which solution did I use previously and why did I switch?

Our company merged with another company, and since the merger, our company has outsourced all our LAN and WAN management. All our network tools have been at our vendors and we have had no access to them. Pre-merger, the second company did everything internally and used Spectrum as their network management platform. Now, with the integration of both networks, network management is coming in-house.

I recently attended a conference primarily to take a look at the CA Spectrum product and its capabilities regarding what advantages it's going to have when they bring in it.

How was the initial setup?

I was not involved in the initial setup.

Which other solutions did I evaluate?

Riverbed Technology has a similar product that does network monitoring and gathers statistics. The classics, such as HPE OpenView and other similar products were considered.

What other advice do I have?

Define what you need and talk to the various vendors. You don't need multiple platforms. The ideal situation is where you have a single platform and a single company that provides me with all the features and functions that I need. You need to have a very clear idea of what you are doing before getting into it.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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1 Comment

author avatarit_user527568 (Principal Product Manager at a tech company with 10,001+ employees)

Thanks George for your positive feedback! You can join CA communities: https://communities.ca.com/community/ca-infrastructure-management and join Spectrum thread to get help around your questions.