DX Spectrum Review

It handles scalability well as we have one of the largest environments and we have not had issues

What is our primary use case?

Spectrum is our correlation engine and an integration point of external monitoring tools. Also, we send UIM traffic to it, then we forward it onto SOI.

What is most valuable?

  • The correlation
  • The integration point

What needs improvement?

The biggest issue is our integration right now between UIM and Spectrum is lacking. It does not allow us to pass all the details. There is a new integration, which has the new version of UIM. I hope it clears up everything.

What do I think about the stability of the solution?

Spectrum has been very stable.

What do I think about the scalability of the solution?

I do not think we had any scalability issues with Spectrum. We have one of the largest environments, and it is handling it just fine. 

How is customer service and technical support?

For Spectrum, it is good. For other things, we have had some issues. We had a six day outage once on SOI, but we worked with CA to try to improve that. 

The negative is they have a tendency to ask us to do things that basically we have already done, like balance a service or disable all the policies or something like that. You can tell, they are just walking down a script. This not going to help; logic says this is not going to help anything. 

It would be helpful if they would try to look at the situation and decide this is something that really needs to happen or not. Instead of just doing it to say they have done it.

How was the initial setup?

I was not involved in the initial setup. However, the biggest issue is setting up some of the custom traps is a little complicated. So, you have to have someone that really knows the tool. It could be a little more intuitive overall.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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