DX Spectrum Review

It is very stable. We have not had any major issues in over 10 years.

What is our primary use case?

Monitoring our network devices and our weighing devices out to our clients. It is an awesome product. It works really well.

How has it helped my organization?

It covers a lot of different types of hardware. It can do a lot and saves us time.

What is most valuable?

The breath of the product.

What needs improvement?

A better integration with the UIM, as far as being able to do root cause analysis and that type of analytics. 

They are separate products. There is some integration recently of the two, but not really at what I will say at the analytics level to tie the two, from one problem to the other. 

What do I think about the stability of the solution?

It is very stable. We have not had any major issues in over 10 years.

What do I think about the scalability of the solution?

It scales really well.

How is customer service and technical support?

I have not used technical support, but other people on my team have. I have not heard anything negative about the support.

How was the initial setup?

I was not involved in the initial setup.

What other advice do I have?

I would consider this at the top for doing this type of monitoring.

Sometimes it can be overly complex, but at the same time, it does give you a lot of capabilities. It is complex in just the varieties and the capabilities it has.

Most important criteria when selecting a vendor: Combination of meeting the requirements and the cost.

**Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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