Easy product to set up and very little administration once the product is in operation. Real User traffic 24x7, nice reports, and our customer is very satisfied with the results.
The Dashboard gives us a quick view of where the application problem is which means quicker resolution times.
Room for Improvement:
Probably, like so many other products out there, the database reporting engine has an awful lot of metrics that can be used for reports. Could also be considered Pros!Pleased with the attention that Compuware gives their customers and the support process, when needed, works rather smoothly.
The customer that we are using the product for is extremely pleased with the reports and detail of information that they are receiving on-line, 24x7.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
May 22 2012