- Agent & agent-less monitoring Application
- .NET CLR and Java runtime injection
- PurePath and PureStack Technologies
- UEM Technology
- Ability to deploy custom plugins to leverage the tool in new ways
Dynatrace has made it extremely easy for us to identify the root cause of poor performing components of our applications. With the Agent-less monitoring and ability to create custom plugins we've been able to transform the tool not just into a great APM solution, but a really good Enterprise Monitoring solution too which helps replace the need for other tools such as SCOM, OpenView, SiteScope, etc.
Generally their support is pretty good, but on occasion you can tell you get someone "new", in which you know more than they do.
Deployments are pretty straightforward with easy setup and easy to migrate from one version to another.
In the earlier versions of dynaTrace it was more unstable. But the tool has matured greatly over the last 1-2 years and Compuware continues to improve it.
Similar response to stability.
Customer service is very friendly, knows the products well, and try very hard to meet your expectations.Technical Support:
Generally their Support is pretty good, but on occasion you can tell you get someone "new", in which you know more than they do.
Initial setup was very straightforward and easy to setup.
Implemented in-house. Very easy.