Dynatrace Review

Dynatrace is an exceptional APM solution and can easily be leveraged as an Enterprise Monitoring solution as well

Valuable Features

  • Agent & agent-less monitoring Application
  • .NET CLR and Java runtime injection
  • PurePath and PureStack Technologies
  • UEM Technology
  • Ability to deploy custom plugins to leverage the tool in new ways

Improvements to My Organization

Dynatrace has made it extremely easy for us to identify the root cause of poor performing components of our applications. With the Agent-less monitoring and ability to create custom plugins we've been able to transform the tool not just into a great APM solution, but a really good Enterprise Monitoring solution too which helps replace the need for other tools such as SCOM, OpenView, SiteScope, etc.

Room for Improvement

Generally their support is pretty good, but on occasion you can tell you get someone "new", in which you know more than they do.

Use of Solution

4 years

Deployment Issues

Deployments are pretty straightforward with easy setup and easy to migrate from one version to another.

Stability Issues

In the earlier versions of dynaTrace it was more unstable. But the tool has matured greatly over the last 1-2 years and Compuware continues to improve it.

Scalability Issues

Similar response to stability.

Customer Service and Technical Support

Customer Service:

Customer service is very friendly, knows the products well, and try very hard to meet your expectations.

Technical Support:

Generally their Support is pretty good, but on occasion you can tell you get someone "new", in which you know more than they do.

Initial Setup

Initial setup was very straightforward and easy to setup.

Implementation Team

Implemented in-house. Very easy.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Add a Comment

author avatarit_user138303 (Owner with 51-200 employees)

I totally agree with your review. Last week I upgraded our version 5.5 implementation of dynaTrace. It was like a walk in the park. You don't have to worry about the upgrade of all the agents you have deployed in your infra, it will be done automatically after restart of your JVM node etc. What surprises me, is the new feature where you don't have to wait for the import of thousands of PurePaths to get the Transaction flow, it is available instantly. dynaTrace worked on the software architecture to speed up the representation of the measurements, to finally provide web based dashboards that you can customise.

author avatarit_user19185 (V.P. - Pre-Production Performance Architect at a financial services firm with 10,001+ employees)

Very accurate and nice summary, especially the mention of the Agent-less aspects

author avatarRandall Hinds
Top 10LeaderboardReal User

Sing it, brother! We are now on v6.2 and loving it. Dynatrace APM is going to drive our DevOps tranformation.