Dynatrace Review

I like that we can use one solution for all projects regardless of the application type and OS.

What is most valuable?

  • Dashboards and incidents
  • They continue to add new enhancements
  • It's a one stop solution

How has it helped my organization?

It has given us a one stop solution for projects and applications independent of the application type and OS.

What needs improvement?

They could increase the restrictions available for user-based roles.

For how long have I used the solution?

I have worked with Dynatrace for two years.

What was my experience with deployment of the solution?

We did have some deployment issues but they were resolved with help from the vendor.

What do I think about the stability of the solution?

We had issues with the garbage collection and heap usage, which have been resolved.

How are customer service and technical support?

Customer Service:

I would rate customer service very good.

Technical Support:

I would rate technical support very good.

Which solution did I use previously and why did I switch?

We were using different solutions from HP. After doing a POC with Dynatrace, and as its features replace other vendor solutions, we have started using Dynatrace in our organization.

How was the initial setup?

It was very user friendly.

What about the implementation team?

We implemented it in-house with minimal support from the vendor.

Which other solutions did I evaluate?

No other options were evaluated.

What other advice do I have?

I would recommend this product, specifically if you are really looking for one product which is useful to monitor/instrument various applications independent of application type and OS.

Which version of this solution are you currently using?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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