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Dynatrace Review
I like that we can use one solution for all projects regardless of the application type and OS.


Valuable Features:

  • Dashboards and incidents
  • They continue to add new enhancements
  • It's a one stop solution

Improvements to My Organization:

It has given us a one stop solution for projects and applications independent of the application type and OS.

Room for Improvement:

They could increase the restrictions available for user-based roles.

Use of Solution:

I have worked with Dynatrace for two years.

Deployment Issues:

We did have some deployment issues but they were resolved with help from the vendor.

Stability Issues:

We had issues with the garbage collection and heap usage, which have been resolved.

Customer Service:

I would rate customer service very good.

Technical Support:

I would rate technical support very good.

Previous Solutions:

We were using different solutions from HP. After doing a POC with Dynatrace, and as its features replace other vendor solutions, we have started using Dynatrace in our organization.

Initial Setup:

It was very user friendly.

Implementation Team:

We implemented it in-house with minimal support from the vendor.

Other Solutions Considered:

No other options were evaluated.

Other Advice:

I would recommend this product, specifically if you are really looking for one product which is useful to monitor/instrument various applications independent of application type and OS.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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