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Dynatrace Review
I like that we can use one solution for all projects regardless of the application type and OS.


Valuable Features

  • Dashboards and incidents
  • They continue to add new enhancements
  • It's a one stop solution

Improvements to My Organization

It has given us a one stop solution for projects and applications independent of the application type and OS.

Room for Improvement

They could increase the restrictions available for user-based roles.

Use of Solution

I have worked with Dynatrace for two years.

Deployment Issues

We did have some deployment issues but they were resolved with help from the vendor.

Stability Issues

We had issues with the garbage collection and heap usage, which have been resolved.

Customer Service and Technical Support

Customer Service:

I would rate customer service very good.

Technical Support:

I would rate technical support very good.

Previous Solutions

We were using different solutions from HP. After doing a POC with Dynatrace, and as its features replace other vendor solutions, we have started using Dynatrace in our organization.

Initial Setup

It was very user friendly.

Implementation Team

We implemented it in-house with minimal support from the vendor.

Other Solutions Considered

No other options were evaluated.

Other Advice

I would recommend this product, specifically if you are really looking for one product which is useful to monitor/instrument various applications independent of application type and OS.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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