Dynatrace Review

It has reduced the impact to critical operation systems, with no down-time after using it for PRD.


Valuable Features:

All the capabilities to create dashboards and business transactions has eliminated the gap between the technical stuff and business correlation.

Improvements to My Organization:

Reduced the impact to critical operation systems. Identified any major impact before getting into production. No down-time after using Dynatrace as APM for PRD.

Room for Improvement:

Solid PRD deployments.

Use of Solution:

For about 2 years.

Deployment Issues:

No issues.

Stability Issues:

No issues so far.

Scalability Issues:

Working with an infrastructure team that has given me VM and is not dedicated has delayed the performance of the tool.

Getting better, still working to tune to their eyes.

Customer Service:

Excellent, a correct answer every time. Prompt support.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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