Dynatrace Review

Improves the quality of apps and streamlining in implementation


How has it helped my organization?

My organization has leveraged Dynatrace for improving the quality of apps and streamlining in implementation.

What is most valuable?

Of the entire stack, DC RUM and DT SaaS are definitely the most asked for in our offering catalog.

What needs improvement?

Enterprise Synthetic of DC RUM can be made more robust.

What do I think about the stability of the solution?

Not much, but problem in stability of Enterprise Synthetic.

What do I think about the scalability of the solution?

No.

How is customer service and technical support?

Very good support.

Which solutions did we use previously?

No.

How was the initial setup?

Yes, it is simple and straightforward.

What's my experience with pricing, setup cost, and licensing?

Licensing is a bit complicated for Dynatrace, and pricing is dependent on how much your organization invests.

Which other solutions did I evaluate?

AppDynamics.

What other advice do I have?

Before moving to production, go through the training on community sites/boards and try to build internal capabilities.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are Gold partners.
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