Dynatrace Review

Gives me the ability to proactively understand the user experience on our site

What is our primary use case?

User performance monitoring; to be able to proactively understand the user experience on our site.

How has it helped my organization?

  • Ability to identify which pages are slow and cause frustration for our users.
  • Ability to identify user browsers, user geographical location.
  • Email alert and mobile app alert are very useful for informing the team that something is going wrong.

What is most valuable?

User Sessions. I am able to tell what the user experience is like on the web pages.

Also, I'm able to drill down to identify problem issues.

What needs improvement?

I would like the ability to export a user session into csv format. (I am aware that I can export a user session via a webhook).

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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