Dynatrace Review

Correlates large sources of information to pinpoint a root cause

What is our primary use case?

Our core application is still running on a Java Client-server based architecture. We provide that application as a service by hosting it (hybrid cloud approach). 

We needed a tool that would provide insights into the application and support troubleshooting activities in order to reach our SLA objectives.

How has it helped my organization?

It has delivered on its promises and is now the single trusted source of information for various actors of the service support processes.

What is most valuable?

Its ability to correlate a large source of information to pinpoint a root cause. This speeds up issue resolution and allow us to better reach our objectives.

What needs improvement?

Dynatrace SaaS still lacks configuration API or command line which would allow moving configuration from one tenant to the other.

For how long have I used the solution?

Three to five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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