Dynatrace Review

Very high tech, advanced product, which is easy to implement and maintain

What is our primary use case?

Product is very high tech and advanced on the one hand, and very easy to implement and maintain on the other. 

How has it helped my organization?

We are not blind anymore with our digital services performance; no more fire fighting. IT Ops is now proactive and collaborating with our development teams.  

What is most valuable?

  • Code level visibility
  • Smartscape: Modeling of the whole IT environment. 
  • User experience analytics

What needs improvement?

  • Product reporting still needs improvement.
  • Session export for offline analysis, like it was in AppMon, would be also nice. 

For how long have I used the solution?

One to three years.

What was our ROI?

Time to value was surprisingly fast.

Disclosure: My company has a business relationship with this vendor other than being a customer: We work as a distributor of several monitoring solutions in the CIS and CEE regions.
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