Eggplant Digital Automation Intelligence Review

Regression test packs are 70% automated. Integration into JIRA, Mantis, and HP ALM etc. is important as most of us use a combination of them.​

Valuable Features

Object recognition on applications with minimal data input, and the fact that it is designed to run on a machine when you can install automation software on the actual device.

Improvements to My Organization

Prior to using the product, all regression testing was done manually for our POS system. Now regression test packs are 70% automated. We have also integrated eggPlant into HP ALM.

Room for Improvement

eggPlants data input is text based and does not easily conform to data driven test, and this makes data management painful. Integration into other vendor tools are important in today’s market, Even though Vendors would like us to use only their toolset, it is not always possible, Integration into JIRA, Mantis, and HP ALM etc. is important as most of us use a combination of them.

Use of Solution

I've used it for two years.

Deployment Issues

Deployment went smoothly, installed on server and on the client with no problems, and upgrading to new versions were also seamless.

Stability Issues

We did however have problems when we tried running the scripts on multiple machines concurrently.

Scalability Issues

We had licence errors even when we had the correct licences and we got connection issues as well when trying to scale.

Customer Service and Technical Support

Service has been impressive time wise, with basic queries I always got a working answer with more complicated questions (integration or data driven) I would get the “Sales answers” but after speaking to a more senior support person I was given a decent answer.

Initial Setup

The set-up was straightforward.

Implementation Team

We implemented with an in-house team.

Pricing, Setup Cost and Licensing

I think the licencing model needs to be looked at as it is very expensive, other companies are using/looking at multiple models to assist with various sized companies.

Other Solutions Considered

I did evaluate other automation tools, the problem with the other tools is that you had to install it on the machine with the software being tested. At the time eggPlant was the only tool that could be installed on another machine other than the POS machine and create tests and the object recognition and methods were superior at the time.

Other Advice

If the company only writes systems like POS, and GPS – graphical systems, then eggPlant is a great choice. If the company writes a mix of systems POS, SAP, and insurance software, then I would advise you to use a different tool. The other tools are better suited for high data input systems and have built in mechanisms for tables and similar objects.

Which version of this solution are you currently using?

12 to 14
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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