What is our primary use case?
We are a service provider, and use this solution to work with our customers.
We use this solution for collecting firewall logs and then supplying them to the log analyzer.
We are running Fortinet FortiGate for our firewall, and these are the logs that we are analyzing. Normally, we have a problem with the visualization part.
How has it helped my organization?
This solution helps us because we can find all of the logs in one place. We can easily find a specific log in a specific time period.
What is most valuable?
The visualization is very good.
What needs improvement?
There are connectors to gather logs for Windows PCs and Linux PCs, but if we have to get the logs from Syslog then we have to do it manually, and this should be automated.
It would be good if I could get technical support for specific devices. I think that Windows should have some specific connectors. When we implemented a new product, we had to create it manually.
What do I think about the stability of the solution?
The stability of this solution is fine.
What do I think about the scalability of the solution?
This solution is scalable.
We have approximately two hundred users and we do not plan to increase usage at this time.
How are customer service and technical support?
We had not contacted technical support for this solution.
If you previously used a different solution, which one did you use and why did you switch?
We have used other SIEM solutions in our company.
How was the initial setup?
On week is enough for the deployment.
What about the implementation team?
We performed the integration ourselves.
What's my experience with pricing, setup cost, and licensing?
We are using the free, open-source version of this solution.
Which other solutions did I evaluate?
We did not evaluate other options before choosing this solution.
What other advice do I have?
We are interested in learning more about plugins for specific firewalls or other products.
The only problem with this solution is the development part, where we have to do it manually.
I would rate this solution a six out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.