EMC AppSync Review

GUI sometimes becomes un-usable, but the App Consistent Snaps/Bookmarks function is valuable.


What is most valuable?

App Consistent Snaps/Bookmarks and Snap and Mount function.

How has it helped my organization?

We have application consistent snaps of SQL mounted to development VM’s daily.

What needs improvement?

Each replication manager installation can only handle so many records. If you have over a certain number of bookmarks or snaps, the GUI becomes un-usable.

For how long have I used the solution?

3 years.

What was my experience with deployment of the solution?

No.

What do I think about the stability of the solution?

I occasionally get an “out of memory error” from the GUI. I think this has to do with us overloading the application.

What do I think about the scalability of the solution?

Yes, if you have over a certain number of bookmarks or snaps, the GUI becomes un-usable.

How are customer service and technical support?

Customer Service:

With replication manager, EMC support is pretty good, it seems to be a small team of knowledgeable engineers.

Technical Support:

With replication manager, EMC support is pretty good, it seems to be a small team of knowledgeable engineers.

Which solution did I use previously and why did I switch?

No previous solution.

How was the initial setup?

It is fairly complex. There is a lot of prerequisite software that has to be installed on the client side.

What about the implementation team?

It was installed by a partner. Their level of expertise was adequate.

What other advice do I have?

Consider using the newer version (Appsync) instead.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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