EMC AppSync Review

The market has moved on since we implemented this solution, but if you want a reliable product then I would recommend it


Valuable Features

Integration into EMC's other products (Arrays) and Vmware ESX.

Improvements to My Organization

This production was used to integrate with EMC's arrays and to Clone Vmware datastores, this product was very easy to use and understand what it was doing under the covers, it also made training staff on the product a lot easier.

Room for Improvement

N/A

Use of Solution

2-3 Years.

Deployment Issues

No, installation and configuration were pretty straightforward.

Stability Issues

Calls did get logged with the vendor (EMC) and it was recommended to install several Replication Manager patches.

Scalability Issues

No issues with scalabilty, we expanded the solution to include several Replication Manager agent servers and even added a DR Replication Manager environment.

Customer Service and Technical Support

Customer Service:

EMC has always been easy to deal with in reporting problems or asking for help on any configuration issues we might have.

Technical Support:

EMC has always been easy to deal with in reporting problems or asking for help on any configuration issues we might have.

Initial Setup

Installation and configuration were pretty straightforward. Installation was straight forward, as long as you follow the guides that EMC have released, i found them very good and easy to follow.

Implementation Team

This was implemented by our in-house team.

Pricing, Setup Cost and Licensing

Wasn't involved, so can't comment on this.

Other Advice

The market has moved on quite a bit since i implemented this solution. However if you wanted a reliable product to work with new or existing EMC products then i would recommend taking a look at Replication Manager.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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