EMC Avamar Review

Has high compression ratios but their cloud options should be expanded


What is most valuable?

We sell Avamar with Data Domain. Data Domain and Avamar work really well together and their compression ratios are very high compared to Veeam, Commvault, and all the other backup software on the market.

What needs improvement?

The price is the main thing I'd like to see them change. If they can come down in price, that would be a good thing. It's very cost-competitive in the entry-level range because Veeam pricing is much cheaper than Avamar.

I think they could also move more towards cloud solutions. It already has some cloud tiering, but I think that could be more extensive. They should work with all cloud providers and I think in the future they will be on all cloud platforms.

For how long have I used the solution?

We've been using this solution for three or four years.

What do I think about the stability of the solution?

The stability is really good. We have no complaints. Everybody who has Data Domain with Avamar sticks with it. We have not seen anybody leave once they go in.

What do I think about the scalability of the solution?

Scalability is good. Data is getting expanded rapidly, so it really needs scalability and it was scalable. Of course, it did not support the data explosions that we had because of unstructured stuff and other complications. Now, there's a new product called Data Protector for that, which is scalable as well. It can scale out as well. The only thing with this solution is 60 terabytes is the starting point, which is a good high-end solution. I hope they will come back with an entry-level version for that as well.

How are customer service and technical support?

Technical support was announced a few months ago and we are still on the learning curve.

How was the initial setup?

The initial setup was very straightforward.

What other advice do I have?

You need to work with a specialist and EMC is a very huge company now. If, however, you go and talk to the right person who knows Avamar and data protection stuff, they can help you price the solution perfectly. That's not something that you should take for granted. There are so many tools available to do a proper sizing.

I would rate Avamar as six out of ten. I would like to give it a seven or eight, but the price is too high. It depends on who wants this solution. For enterprise companies, I can rate it as eight or nine. For entry-level companies, I would say it's a six, or perhaps even lower, like a four, because the price point is very high compared to other companies.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
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