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EMC ControlCenter Review
Storage monitoring tool that alerts us to failures. I would like to see an easier use of agents.


Valuable Features:

The alerting feature is valuable because it completes the gap of storage monitoring. Often the storage comes with a tele-diagnostic service. For security purposes, it’s very important for us to be aware of every single failure in order to be more proactive and not only reactive.

Improvements to My Organization:

We use the SNMP gateway to aggregate hardware and performance events.

Room for Improvement:

The use of agents is not easy. The architectural design of using every single agent for every type of storage can be reviewed with the use of general proxies.

The general proxies also discover other vendors’ storage. This can be done with custom made scripts.

Use of Solution:

We have been using this solution for five years.

Stability Issues:

I did not encounter any issues with stability.

Scalability Issues:

There were some scalability issues because we needed several agent servers.

Initial Setup:

The installation was complex because we had to setup multiple servers.

Other Solutions Considered:

We evaluated these solutions: 

  • NetApp OnCommand Insight
  • HPE
  • IBM Productivity Suite

Other Advice:

It’s very important to plan the correct setup of agent servers.

Disclosure: My company has a business relationship with this vendor other than being a customer: Mainly customer with some partnerships with our customer proposals.

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