EMC Data Domain Review
Good product, the technical support leaves much to be desired.


Valuable Features

Data Domain deduplication is excellent.

Improvements to My Organization

Not yet had a significant measurable improvement.

Use of Solution

I used this solution for 6 months.

Deployment Issues

The implementation was not done with me. This product was already in place when I arrived at the company.

Stability Issues

No.

Scalability Issues

No.

Customer Service and Technical Support

Customer Service:

No.

Technical Support:

Bad. The service left much to be desired, even with the proper support.

Implementation Team

The implementation was not done with me.

Other Solutions Considered

Was not present in this decision.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner

1 Comment

Chris ChilderhoseReal UserTOP REVIEWERELITE SQUAD

I have to agree the Support could be much better but if you have an SE on your account they are a good resource too. Product is good but don't recommend it for a primary backup device but rather a secondary one.

04 July 16
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