EMC Data Domain Review

​I used Sympana commvault and CA Arcserve. Both are good for small organisations but not up to the mark for enterprise.


Valuable Features

Fast backup for complex and huge size data.

Improvements to My Organization

My Organisation provides Backup as services. DD useful for shared platform for customers.

Room for Improvement

From a technical point of view, all EMC products have to improve the troubleshoot feature like, log should be in human readable format. Instead of generic errors, they should elaborate a bit more.

Use of Solution

Past 5 to 6 years.

Deployment Issues

Easy to deploy.

Stability Issues

Wrong integration is always the cause of unstable environment. We use clusters environment and EMC Procrustes have redundant parts. We have a stable environment.

Scalability Issues

Not yet.

Customer Service and Technical Support

Customer Service:

3.5/5

Technical Support:

3.5/5

Previous Solutions

I used Sympana commvault and CA Arcserve. Both the products are good for small organisations but not up to the mark for enterprise level.

Implementation Team

Through vendor team; try to just know how to fix the hardware and plug the networker cable. Rest of the things we had to do remotely.

Other Solutions Considered

For enterprise level backup solution – No .

Other Advice

I recommend EMC products due to their stability.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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