EMC Data Domain Review

A solution with excellent technical support and good stability


What is our primary use case?

The primary use is as a company backup.

What is most valuable?

The most valuable features are the DD Boost and the multiple applications and model platforms.

What needs improvement?

The solution needs a better cloud version. We need a solution that has a better understanding of the cloud.

The pricing model needs to be improved.

For how long have I used the solution?

I've been using the solution for five years.

What do I think about the stability of the solution?

The stability is very good.

What do I think about the scalability of the solution?

Scalability isn't the best.

How are customer service and technical support?

The solution has excellent technical support.

How was the initial setup?

The initial setup was straightforward. Deployment takes about two weeks with migration. You only need a few people for deployment and two or three people for maintenance.

What about the implementation team?

We used an integrator to assist with the implementation.

What's my experience with pricing, setup cost, and licensing?

I don't know the exact pricing, but I believe the solution is costly. You may also need to pay for extra features above the standard licensing.

What other advice do I have?

We use the on-premises version of the solution. 

I would rate the solution nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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