EMC Data Domain Review

Good integrated deduplication functionality with the ability to replicate between two devices on different occasions


What is our primary use case?

Primarily we use the solution as data storage and as a backup solution.

What is most valuable?

The solution's most valuable feature is the integrated deduplication function. Another valuable feature is the possibility for replication between two devices on different occasions.

What needs improvement?

The pricing could be better but it's still not too expensive. We haven't used the solution for long enough to really know what might be useful in a new release. We haven't used the full functionality yet and I'm not sure if all the functions are working as expected. We are using it, but it's not fully implemented.

For how long have I used the solution?

I've been using the solution for six months.

How are customer service and technical support?

We don't use technical support from EMC, but we do get it from our reseller, and they have been just fine in terms of offering assistance.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

We had a reseller assist us with the implementation. We're very satisfied with the experience we had with them.

What other advice do I have?

We use the on-premises deployment model.

I would recommend the solution to someone considering it. 

I would rate the solution seven or eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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