EMC Data Domain Review

A secure backup solution that is easy to use and very simple to implement


What is most valuable?

The backup is very secure. The deduplication using EMC is very good. We are able to make systems and handle random cloning. EMC is a very stable solution for making backups.

What needs improvement?

The solution needs to improve its platform, especially backup features like DB2 and other system backups. 

They should reduce the CPC cost to customers. The product is becoming very expensive.

In the next release, EMC should support stable level listings at restoration and stable space level in the database. Sometimes if I want to take the stable level restoration, EMC is not available. Only this one part is lacking in the current version. 

For how long have I used the solution?

I've been using the solution for four to five years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution is easy to scale. We have nine people on it and they are all system admins. We are planning to increase usage and to increase the license.

How are customer service and technical support?

Technical support is excellent. I would rate it eight out of ten.

If you previously used a different solution, which one did you use and why did you switch?

We previously used HP Data Protector. The HP Data Protector backup was not secure. We used to do a backup, but at the time of restoration, it would give us some issues on the restored data.  We were not able to access and stream data on HP. EMC is much easier in terms of restoring the backup properly. 

How was the initial setup?

The initial setup is very easy. Any person can handle the initial setup of the solution.

What about the implementation team?

I handled the implementation myself.

What other advice do I have?

I would recommend the solution. I'd rate them nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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