Good performance, interface, and product support

What is our primary use case?

We use this product as part of our storage solution.

What is most valuable?

The most valuable features are the interface and performance.

Support by EMC for this product is good.

For how long have I used the solution?

I have been using this EMC product for about five years.

What do I think about the stability of the solution?

This is a stable storage product.

What do I think about the scalability of the solution?

Scalability has not been an issue for us. We have about 5,000 users including internal ones, those connecting from the internet, mobile, and other channels. At this point, we don't plan on increasing our usage.

How are customer service and technical support?

The technical support is very good and we are satisfied with it.

Which solution did I use previously and why did I switch?

Prior to the VMAX, we were using other models by EMC. We switched when they became older and went out of life. This itself is an older product and we may be replacing it at some point with an all-flash storage solution.

I would like to see support for high-availability.

How was the initial setup?

The initial setup is not complex.

What about the implementation team?

Our in-house team handled implementation and deployment.

What's my experience with pricing, setup cost, and licensing?

Our licensing fees are paid on a yearly basis.

What other advice do I have?

Overall, this is a good product, although I would suggest implementing a proof of concept before buying it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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