The ability to let the end users get data and to customize reports.
The ability to let the end users get data and to customize reports.
Informer allowed the IT department to focus on other systems instead of retrieving the data.
The big issue for us is that there is no way to cancel a report from the browser. If an end user creates an incorrect report and runs it, they have to contact the IT department to kill that SQL thread/process.
2 years
None.
None.
None.
Very good customer service.
Technical Support:Very good technical support.
None
Straightforward.
In-house.
More time for both IT department and end users.
Minimal.
SRSS
Informer did a great job helping end users.