Entrinsik Informer Review

Great for auditing purposes

What is most valuable?

I think the analytics are great. I enjoy creating reports using scripts to get to exactly the data I need.

How has it helped my organization?

I can now run reports and use them in conjunction with some of my other audits for a full picture of a given time period. Especially great for for payroll audits.

What needs improvement?

I wish there was a cron expression for bi-weekly. This becomes problematic with payroll audits. Even using a 15 day solution doesn't always work especially for months like February.

For how long have I used the solution?

2 years

What was my experience with deployment of the solution?

Some of our reports didn't convert as expected but most of those reports needed to be re-written.

What do I think about the stability of the solution?

None that I remember.

What do I think about the scalability of the solution?

I did notice some result parameters had to be expanded but that was a quick resolution.

How are customer service and technical support?

Customer Service:

8/10, I've never had an issue.

Technical Support:

9/10, I think the tech team really know their product and offer great support.

Which solution did I use previously and why did I switch?

Yes. Moving over was a college wide decision.

What other advice do I have?

It's been a good experience so far. I'm looking to learning about more functionality that we haven't really tapped into such as dashboards.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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