Entrinsik Informer Review

Excellent, user friendly reporting tool


What is most valuable?

The user friendly aspect of the interface and flexibility of usage. Security is robust but simple to implement.

How has it helped my organization?

Now we have users who can edit and create their own reports. We can automate reporting, including emailing reports.

What needs improvement?

More integration with MS Office, better description of the fields and where and how they are used.

For how long have I used the solution?

4 years

What was my experience with deployment of the solution?

None

What do I think about the stability of the solution?

None

What do I think about the scalability of the solution?

Not so far

How are customer service and technical support?

Customer Service:

Excellent

Technical Support:

Excellent

Which solution did I use previously and why did I switch?

No, we didn't previously use a different solution.

How was the initial setup?

The installation is straightforward, deciding how to map your data is complex because the data is complex.

What about the implementation team?

In-house team

What was our ROI?

1 year

What's my experience with pricing, setup cost, and licensing?

$25k, $7k annually

Which other solutions did I evaluate?

Yes, Ellucian's CROA.

What other advice do I have?

No


Disclosure: I am a real user, and this review is based on my own experience and opinions.

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