Entrinsik Informer Review

Great Tool for a busy IT department, easy to use and implement.


Valuable Features

The easy of use and implement with our MultiValue database (UniVerse) and our SQL servers.

Improvements to My Organization

  • Informer allowed the end-user to create, scheduled and emailed reports. The Live Excel reporting is a great function when you want to share the report among the user community.
  • Before Informer the end-users were relying on a busy IT department to create a process that generate needed request.

Room for Improvement

  • We would like the ability to generate a report using multiple datasources.
  • Presently we generate separate reports from our MultiValue database and our SQL server.

Use of Solution

We have used this utility for four years.

Customer Service and Technical Support

Customer Service:

The customer service is great any issue is resolved in a timely fashion.

Technical Support:

The customer support is excellent, with the knowledge of the product and ability to resolve any issue that we have encountered.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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