What is our primary use case?
This solution is still an experiment for us. My company is in the process of defining the data governance process, which is not settled right now. We have used erwin DG for the purpose of getting acquainted with data governance from a technical point of view. We want to see how it fits in our organization because data governance is neither IT nor a business matter. It is in-between. We have to put the proper organization in place in order for an IT solution to meet all the requirements. This has been in the works for almost two years now, where we have been formerly under an experiment with erwin DG.
We are not fully using it as we would if it were in production running regular operations. What we have done with the tool is have a metamodel for our data and try to see how it fits with the requirements of our project, businesses, and IT. We have two cases that are fully documented under erwin DG. What we are trying to do right now is to integrate all our regulatory obligations, including laws and regulations at the French and European levels. This would enable us to make a bridge between the businesses and the law.
This is a SaaS solution maintained by erwin.
How has it helped my organization?
This type of solution was key to moving our entire company in the right direction by getting everyone to think about data governance.
What is most valuable?
It is very complete. Whatever you need, you can find it. While the presentation of results can be a bit confusing at first, there is a wide range of widgets that enables the user to find the proper information quickly. The presentation of information is something very valuable.
The direct integration of processes and organization into the tool is something very nice. We feel there is a lot potential for us in this. Although we have not configured it yet, this product could bridge the space between business and IT, then a lot of processes related to data governance to be handled through the tool. This gives it that all in one aspect which shows high potential.
The mapping is good.
What needs improvement?
If we are talking about the business side of the product, maybe the Data Literacy could be made a bit simpler. You have to put your hands on it, so there is room for improvement.
For how long have I used the solution?
We have been using it for two years (July 2018).
What do I think about the stability of the solution?
The stability is very good.
What do I think about the scalability of the solution?
As far as I can see, it is scalable.
We have approximately 10 people, so we are starting to use it on a small scale. We have data governance people, myself, a colleague in IT, four or five business users, and a data architect.
How are customer service and technical support?
Their support is very good. They have very good technical expertise of the product.
Which solution did I use previously and why did I switch?
We previously used Excel. We switched to erwin DG because it had the best benefit-cost ratio and showed a lot of potential.
How was the initial setup?
The initial setup was very straightforward. However, if we are talking about the opening of the service and setting up our metadata model, it was not straightforward at all.
The initial deployment took less than two weeks.
Our implementation strategy is small in scope because we are still in the experimentation phase. We just provide a few users with access for people involved in the implementation. We just let them play with it. Now, we are just adding new use cases to the model.
What about the implementation team?
We used erwin's consultants. We would not have been able to do the initial deployment without them. They did the deployment with two people (a technical person and a consultant), though they were not full-time.
The opening up of the service by erwin was extremely simple and flawless. It is just that you find yourself confronted with an empty shell and you will have to fill that shell. The configuration and structuring of this is not straightforward at all. This requires modeling and is not accessible to everyone in the company.
What was our ROI?
As an experimentation, we are not fully in production. Therefore, it's absolutely impossible to have a return on investment right now.
What's my experience with pricing, setup cost, and licensing?
erwin is cheaper than other solutions and this should appeal to other buyers. It has a good price tag.
Which other solutions did I evaluate?
We are a public company who is obligated to open our purchasing to a wide range of providers. For example, we were in touch with Collibra, Informatica, and a few others.
erwin DG was less complex at first sight and cheaper than other solutions. It also fulfilled what we wanted 100 percent and was the right fit for the maturity of our governance process. It was not too big or small; it was in-between.
What other advice do I have?
erwin is very good for companies who have a very structured, data governance process. It puts every possible tool around a company's data. This is very good for companies who are mature with their data. However, if a company is just looking for a tool to showcase their data in a data catalog, then I would advise companies to be careful because erwin is sometimes really complex to master and configure. Once it is set up, you have to put your hands in the gears of the software to model how your data works. It is more of a company process modeler than a directory of all data available you need and can access. Industrial companies over 30 to 40 years in age are struggling to find what data they may have and it may prove to be difficult for them to use erwin directly.
What we have done with the lineage is valuable, but manual. For the IT dictionary, automation is possible. However, we have not installed the plugin that allows us to do this. Right now, all the data that we have configured for the lineage has been inputted by hand. I would rate this feature as average.
We have not tested the automation.
I would rate this solution as seven (out of 10) since we have not experienced all the functionalities of the product yet.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?