ESET Endpoint Security Review

Good protection and device control features, very user friendly, and good integration


What is our primary use case?

We are a start-up company, and we sell solutions from ESET, Trend Micro, McAfee, and Panda. We are doing both on-premises and cloud deployments of ESET Endpoint Security.

What is most valuable?

The protection and device control features are the most valuable. I found its user interface and integration pretty good. It is very user friendly as compared to other products.

What needs improvement?

A few times, we have had problems with downloading an agent. We had to try multiple times and multiple uploads.

For how long have I used the solution?

I have been using this solution for approximately eight months.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and technical support?

We have a regional support team for ESET. We contact them for support.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

We have our own team for deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

Its price is fair. If we compare it with any other retail product, it is a little harder to compete with.

What other advice do I have?

I would definitely recommend this solution. We have a lot of customers for this solution, and they are really happy with the product. However, a few customers are not confident of this solution when we initially suggest it to them. They are more confident about other solutions.

I would rate ESET Endpoint Security an eight out of ten.

**Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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