ESET Endpoint Security Review

Very good endpoint feature, simple to use, and a reasonable price


What is our primary use case?

We are customers and resellers of ESET. 

What is most valuable?

We use all the features that ESET offers, and I particularly like the endpoint feature. 

What needs improvement?

We are constantly facing new threats and if ESET could incorporate an implementable feature that wouldn't require us to buy an additional product to protect the endpoint, that would be very good. 

For how long have I used the solution?

I've been using this solution for almost four years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable, we've implemented it in every workstation in the company. We have close to 350 licenses. We have just one person dealing with maintenance, the solution updates every day from the internet. Any new upgrades self-implement. 

How are customer service and technical support?

Our administrator is usually the one that has contact with technical support. We can email them when necessary and we have a good relationship with them. It's very good for us.

Which solution did I use previously and why did I switch?

We previously used a different endpoint solution but I don't remember the name. We switched for two reasons. Firstly, in the previous solution, the implementation of the different versions to the endpoint was a little complicated. And secondly, the price. ESET is a more reasonably priced solution for us. 

Which other solutions did I evaluate?

I know that Cisco also has good endpoint products and it's something we would evaluate and consider. We'd like to see if it can be implemented in our company.

What other advice do I have?

It's important to read all the documentation as it will make implementation easier.  

I rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

On-premises
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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