ESET Endpoint Security Review
Easy to use security solution, helps to secure connected devices against viruses


What is most valuable?

Easy to use security solution, helps to secure connected devices against viruses in the digital world.

What needs improvement?

iOS compatibility for mobile security and parental control.

For how long have I used the solution?

Since 2008.

What do I think about the stability of the solution?

None.

What do I think about the scalability of the solution?

None.

How is customer service and technical support?

Very good, very prompt responses. So far, frankly speaking, we have had more technical issues on our side than on the ESET side.

Which solutions did we use previously?

ESET is a top Slovak company, renowned in the industry as is their solution. Previously I tried AVG and McAfee solutions, but did not feel my device was really secure.

How was the initial setup?

Straightforward.

What's my experience with pricing, setup cost, and licensing?

Pricing per month, for security services as apps in CEE pricing: up to €2 monthly is OK.

With pricing around €5 per month you have to provide really strong value as it is already at the level of one quarter of a telco bill.

Which other solutions did I evaluate?

Not really. By the time we started cooperation with ESET, their competitors didn’t even have local support in Slovakia.

What other advice do I have?

We have cooperated with ESET for many years. We resell their products with orange branded versions that help us to create revenue of more than €3 million yearly.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.

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