ExtraHop Reveal(x) for IT Operations Review

Valuable features include wire data analytics and programmability of the platform.

What is most valuable?

  • Wire data analytics
  • Programmability of the platform

You cannot hide from the wire. All truth lives in the packets, and ExtraHop gets them to talk!

How has it helped my organization?

It has greatly reduced our MTTR and root cause.

What needs improvement?

I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data.

For how long have I used the solution?

We have been using the solution for four years.

What do I think about the stability of the solution?

We did not encounter any issues with stability.

What do I think about the scalability of the solution?

We did not encounter any issues with scalability.

How are customer service and technical support?

I would rate the technical support as very good.

Which solution did I use previously and why did I switch?

We did not use a previous solution.

How was the initial setup?

The initial setup was straightforward. You just need to feed it a copy of network traffic and there are no agents or other nonsense.

What's my experience with pricing, setup cost, and licensing?

The pricing is fair considering the value provided.

Which other solutions did I evaluate?

What other advice do I have?

Do it now and you’ll be glad you did.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
Add a Comment