ExtraHop Review

It has a straightforward deployment and implementation model, even for extremely dynamic and complex network environments.


What is our primary use case?

Enterprise applications and heavy network performance analysis. Specific focus on n tier applications with heavy reliance on L7 protocols

How has it helped my organization?

Must-have tool for advanced network/enterprise operation centers to fill in the performance gaps that host based and network performance management solutions leave. Provides the ability to execute systems and application management without being dependent on application language or APM agent qualifications.

Extensive use cases on joint workflow using ExtraHope ITOA and 3rd party APM toolsets- including real-time visualizations of business services performance mashed up and merged against L7 dependent protocols- this allows us to understand the correlation of business services degradation with performance issues with L7 protocols including HTTP, FTP and additional network services.

What is most valuable?

It has a straightforward deployment and implementation model, even for extremely dynamic and complex network environments.

There's unbelievable capability around wired data analysis; analyzing unstructured data at a sizzling rate, rationalizing it and delivering it as consumable, structured data. It's a big data solution in a plug-and-play implementation mode.

It's a must-have solution for large IT Operations, providing the ability to analyze infrastructure and application-related performance and data from the wire perspective. Very strong use cases around L7 application level analysis; at least 15 different security related use cases (including SSL and CIFS usage); significant capability for network focused groups specifically around analysis of L2 - L7 metrics; powerful tool for enterprise server management groups as well (analyze database, application, ICA, storage related metrics to name a few).

What needs improvement?

Additional out-of-the-box solutions and use cases would be nice. This is less a product improvement as opposed to aligning this powerful solution to common and uncommon industry use cases in order to become more vertically aligned.

The solution is so powerful, and because it analyzes wired data, the potential applications and use cases are limitless. ExtraHop will be better served by creating industry specific views and deployments to accelerate deployments and mindshare with users. As an example, they should have a retail package ready which provides the key views for a retail use case scenario. Same for casino/gaming; finance; ISV usage; NoC operations. So basically, creating the correct views for the market as opposed to saying we can do everything.

For how long have I used the solution?

Three to five years.

What other advice do I have?

Very powerful capabilities related to business parameter and analysis business level reporting if inclined to leveraged the ITOA for analytics

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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