ExtremeCloud IQ Review

Very easy to configure with a private and guest SSID although the UI needs improving


What is most valuable?

  • Controller-less Access Points
  • Option of private or public cloud
  • Private Pre-shared Key

How has it helped my organization?

Easily make changes to the WLAN via the online portal rather than through a hardware controller. Reducing time spent by our team to make changes as when required.

What needs improvement?

I personally think the user interface could do with touching up but that’s being overly critical as I can’t think of anything hardware related that requires improvement.

For how long have I used the solution?

2 years.

What was my experience with deployment of the solution?

Deployment was a piece of cake.

What do I think about the stability of the solution?

We have only had one WLAN drop since installing the Aerohive AP121.

What do I think about the scalability of the solution?

We only use a couple of these in the office so we cannot comment on scale at this point.

How are customer service and technical support?

Customer Service:

We have never needed to approach customer service as the device has never given us any troubles.

Technical Support:

We have never needed to approach technical support as the device has never given us any troubles.

Which solution did I use previously and why did I switch?

TP-Link Business Wireless Router.

How was the initial setup?

The initial setup was a doddle. Very easy to configure with a private and guest SSID. We have now moved to using an External Radius which works without issue.

What about the implementation team?

We handled all implementation ourselves.

What was our ROI?

The amount of time spent troubleshooting wireless issues is now non-existent so our ROI is priceless as it stands.

What's my experience with pricing, setup cost, and licensing?

£500 for the unit. Zero cost for the day to day usage.

Which other solutions did I evaluate?

Motorola WING but it was overkill for our needs of a small business.

What other advice do I have?

Try it out as a demo first. It might not suit everyone’s need.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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