F5 Advanced WAF Review

A stable solution with an easy setup and good technical support

What is most valuable?

The anti-bot protection is the solution's most valuable feature. Safe-guard or credential staffing are also useful features.

What needs improvement?

The templates of the iApps could be better.

The solution's dashboard could be improved. When you're moving from policy to policy, the logs and the integration of the logs in other systems aren't straightforward.

The solution has a lot of training material, but not about integration in a virtual improvement. They should create more documentation around this for users. 

For how long have I used the solution?

I've been using the solution for four years.

What do I think about the stability of the solution?

The solution is stable.

How are customer service and technical support?

Technical support is very good. I only use it four ot five times a year. If I find any bugs I post it to their file. It's very good support. They offer excellent service.

How was the initial setup?

The initial setup was very simple. It was just for the machine: the ASM port and the WAF itself, not the deployment of the appliance, which is why it was easy.

What about the implementation team?

I'm an integrator, so I help implement the solution for clients.

What's my experience with pricing, setup cost, and licensing?

The pricing of the solution is very high.

Which other solutions did I evaluate?

Before selecting this solution, we looked at Kemp. We were concerned with the WAF, which is why we decided not to go with Kemp.

What other advice do I have?

We're using several versions of the solution; anything between versions 12 to 14.

I would recommend the solution. It's the best option for WAF, at least in the last year or so.

I would rate the solution ten out of ten.

**Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
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