F5 BIG-IP Local Traffic Manager (LTM) Review

Good support, stable, and facilitates the management of our network

What is our primary use case?

Our company is based in different geographical locations and we need to create SD-WANs with tight security while allowing remote access to our resources. To manage that and to manage the whole network, we use BIG-IP.

What needs improvement?

When we purchased the product, we found it to be a bit expensive.

If we decide to migrate to the cloud, I don't think that BIG-IP is a good solution and we probably won't use it.

If the price for a cloud-based deployment can be matched with their competitors the I think it would be a far better solution. 

For how long have I used the solution?

I have been using F5 BIG-IP for almost two years.

What do I think about the stability of the solution?

BIG-IP is stable and we plan to continue using it. We don't want to change because we're happy with what it's doing unless we switch over to the cloud. I think that cloud sizing is too heavy.

What do I think about the scalability of the solution?

This is a scalable product. There are three people who manage it, but it's applicable to the entire organization, so there are approximately 1,500 users.

How are customer service and technical support?

I think that technical support is pretty good. On a scale of one to ten, I can reasonably score them a nine.

How was the initial setup?

The implementation and deployment happened before I joined the company, although I have reviewed the procedure and did not find anything challenging when it came to installation. Once you understand how to work with the product, it is easy to manage the services.

What about the implementation team?

Our in-house team takes care of the maintenance. There are three people who manage it, and once every three months, we spend 30 or 40 minutes reading and clearing up the logs.

What was our ROI?

I don't think that this product really provides value for the money. However, what you get for the cost is satisfactory. It's not like I won the lottery. This is a solution that does what it's supposed to do at the price point.

What's my experience with pricing, setup cost, and licensing?

When we purchased additional licenses for our other locations, we received a discount of between 20% and 25%. My understanding is that they matched the competitor's price.

Which other solutions did I evaluate?

If we move all of our on-premises systems onto the cloud, we will probably look for another solution. We may rely on the cloud provider for this. 

What other advice do I have?

We have not felt the need to upgrade to the most recent version or do any updates on this product because we're pretty happy with what we have.

Overall, this is a good product and if one can afford it, then I would recommend it.

I would rate this solution eight out of ten. 

Which deployment model are you using for this solution?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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author avatarSaurabhPal
Top 5Real User

F5 Premium Plus Support having 24 X 7 X 365 support which is excellent at our customer site.