What is our primary use case?
We use the whole pallet of the Big-IP products starting with the Application Security Management, the web application firewall for the F5. We use it for the protection of files at sites and we also use the load balancer. I also have experience with the airlock and we're now researching the possibility of exchanging our Big-IP system with something else. We're hoping to find a solution that's better for the cloud but which can be a hybrid. We have a partnership with several vendors and I work as an IT security engineer.
What is most valuable?
I've found Traffic Learning to be the most valuable feature in this solution.
What needs improvement?
This solution could be improved by reducing the cost. It's the main reason that we're considering another option for our website even though we're very satisfied with the way the Big-IP works and the way Big-IP protects our environment, but it's very expensive. We are keen to find out if there is a similar system for technology that would suit us and cost less.
For how long have I used the solution?
I've been using this solution for three years.
What do I think about the stability of the solution?
This is a very stable solution. I've been using their products for years and have never had any issues.
What do I think about the scalability of the solution?
This solution scales with ease. You can add equipment, reduce equipment, add configs, it is very flexible.
How are customer service and technical support?
Technical support respond quickly and they are helpful. Their communities are very involved. I would say I'm super satisfied.
How was the initial setup?
Sometimes implementation is simple and sometimes it's complex, it really depends on the situation. If you've done it before, deployment can be accomplished in half an hour, but if it's from scratch it can take anywhere up to two days. For anyone with experience in deploying this kind of equipment, it's usual that something always happens and problems arise. It usually takes one or two engineers to carry out the deployment.
What other advice do I have?
I don't have much advice other than to suggest that people look for high quality solutions to implement. It's really about what the client wants and if they're prepared to take the risk of a less expensive solution they need to realize that it might also mean a product that is less good quality.
I would rate this product a nine out of 10.
Which deployment model are you using for this solution?