F5 BIG-IP Review

Easy install, quality support, but expensive


What is our primary use case?

The solution is mostly used for the LTM load balancer. Recently more of our customers are using it for the web application firewall. Some of my other customers are using the GTM model also. 

For how long have I used the solution?

My experience in selling this solution is approximately two and a half years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The scalability of the solution depends on the sizing of the network. Generally, the scalability is quite good.

How are customer service and technical support?

The technical support is one of the best I have seen in their field. They have been good so far.

How was the initial setup?

One of the strongest areas of this solution is its ease of install. It did not take more then a couple of hours.

What about the implementation team?

The deployment can take some time because you can do a lot of configuring to meet the needs of the use cases for clients. This will take more time to configure the different areas than just the general install. We typically have two technicians on site doing the deployments.

What's my experience with pricing, setup cost, and licensing?

The solution is quite expensive if we compare it with the competition. For only load balancer, it is too expensive. The license is subscription-based, except for the security model.

What other advice do I have?

I would recommend this solution.

I rate F5 BIG-IP a seven out of ten.

Which deployment model are you using for this solution?

On-premises
**Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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