F5 BIG-IP Review

Alert notification window notifies of any issues and will then resolve them

What is our primary use case?

We use F5 BIG-IP with LTM burst, SM burst, and ETM burst. We use it in our cloud service and all our service centers. We even offer F5 BIG-IP to our partners.

How has it helped my organization?

As a firm, we use F5 BIG-IP to provide load balancing over many to increase one of the hardware appliances that carries loads over the throughput they are providing. 

Ultimately, the service has not affected our customers. However, there was a failure in one of the nodes that became infected.

F5 BIG-IP did not sense that the virus was there. The security didn't function.

What is most valuable?

F5 BIG-IP is used with good applications and functions as an application firewall with additional features.

I've been building F5 BIG-IP. We will not use any feature or any service unless there is a business case and there is a need for business implementation. 

What needs improvement?

The products are great and easy to upgrade from time to time to improve functionality. F5 BIG-IP is working fine. We use it more in production and operations.

There are issues with F5 BIG-IP but they are minor issues, not big ones. This does not affect production and services.

Sometimes the operations and the facility systems fail. However, there is an alert action from the windows. 

Related to the groups, when it comes to cost, rates are regulated. When the market is not good, then we will consider doing the increase. 

In general, there are more features that could be provided with F5 BIG-IP if it were not so costly.

From application to application to customer respects, you can't always customize software based on customer requirements. If you don't consider that, you can't deliver.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

F5 BIG-IP is very stable.

What do I think about the scalability of the solution?

F5 BIG-IP has good scalability. We have a team managing the product. The team consists of three specialists, but they do not manage that many customers, they manage customers.

How are customer service and technical support?

We're beginning to align well with F5 BIG-IP. I've been in contact with customer service.

I have notifications from the alert window and all of the issues would be resolved.

How was the initial setup?

The initial setup is not straightforward. You can consider F5 BIG-IP as a standard. It is not complex. In the end, the product itself is serving the business and services.

What about the implementation team?

For deployment, we used one engineer only. The main point to consider is the client's position. We have to respect the client's business requirements.

What's my experience with pricing, setup cost, and licensing?

5 BIG-IP is too expensive at the current licensing costs. 

Which other solutions did I evaluate?

We did not evaluate other options but chose 5 BIG-IP on basis of merit.

What other advice do I have?

We use F5 BIG-IP a lot in production right now. The product is indispensable to us.

I would rate the product an overall nine out of ten. Most of the benefits of F5 BIG-IP are cyclical because of the licensing costs.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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