F5 BIG-IQ Review

Helpful load balancing and WAF features, and the technical support is good


What is most valuable?

The most valuable features are load balancing and WAF.

What needs improvement?

I had trouble with high availability deployment in my environment. I had searched for solutions online but have not been able to determine the root of the problem. Ultimately, I contacted F5 support to resolve the issue.

I would like to see the Advanced Web Application Firewall included with this solution.

For how long have I used the solution?

I have been using F5 BIG-IQ for about three years.

What do I think about the stability of the solution?

At the moment, this solution is stable.

What do I think about the scalability of the solution?

The F5 solution scales very easily. If we have more boxes then we can just join them to the cluster.

How are customer service and technical support?

The support team has good knowledge and attitude when working with me to solve my issues. I prefer the support team in Vietnam because they have more personnel and I think that it is better.

How was the initial setup?

It took approximately three months to deploy.

What other advice do I have?

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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