F5 Silverline Managed Services Review

A flexible solution that monitors traffic and does SSL offloading to help secure our application layer

What is our primary use case?

We use this product as part of our security solution for the application layer.

What is most valuable?

The most valuable feature is flexibility. We need the appliance to monitor traffic and also perform SSL offloading.

What needs improvement?

We need to have support for cloud protection, which is not offered by this solution.

For how long have I used the solution?

We have been using F5 Silverline WAF for more than three years.

What do I think about the stability of the solution?

This is a stable solution and we haven't had any issues.

What do I think about the scalability of the solution?

We have had no trouble with scalability.

How are customer service and technical support?

We have a local partner for technical support in Indonesia and they have been good.

How was the initial setup?

We did not have any issues with the initial setup.

What other advice do I have?

We just renewed our license and will be continuing to use this product.

Overall, this is a good security solution, but there is no such thing as a perfect appliance in IT.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

**Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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