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FireEye Network Security Review

The feature that I find most valuable is the MIR (Mandiant Incident Response) for checks on our inbound security. The one thing that needs to improve is that they use guidance or FDK for max data.

What is our primary use case?

My primary use case for this solution is world gateway or an email gateway for forensic tools.

What is most valuable?

The feature that I find most valuable is the MIR (Mandiant Incident Response) for checks on our inbound security.

What needs improvement?

The one thing that needs to improve is that they use guidance or FDK for max data. They don't have their own tools, that is a weakness in the Mandiant.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

I find this product stable.

What do I think about the scalability of the solution?

I find this product scalable for our needs.

How is customer service and technical support?

We have our own qualified tech support team, and we do not find a need for the tech support from FireEye IT. 

What's my experience with pricing, setup cost, and licensing?

We looked into other forensic options in the past. We used to use RSA in the past, but it is not the same as FireEye.

What other advice do I have?

The world is currently shifting to AI, Artificial Intelligence engines. FireEye, now has nothing in the road map to shifting to AI. Other companies do have a roadmap for AI integration. Now the hacker is more intelligent. The hacker is going to hack the laptop for example, and an AI engine could be an excellent prevention mechanism.

Disclosure: My company has a business relationship with this vendor other than being a customer: I am a reseller.
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Highlights
Pros
The features that I find most valuable are the MIR (Mandiant Incident Response) for checks on our inbound security.
Cons
The world is currently shifting to AI, but FIreEye is not following suit.
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