FireMon Review

Easy setup, where a non-IT person can install the tool

What is most valuable?

  • Vendor agnostic when it comes to integrating with other product.
  • Reliable
  • Excellent customer support

How has it helped my organization?

This product has enabled Kaiser Permanente Clinical Technology technicians with proactive/remote monitoring of highly critical systems.

What needs improvement?

A phone app would be nice. This is the reason why it is not perfect yet.

For how long have I used the solution?

12 months.

What do I think about the stability of the solution?

No problems.

What do I think about the scalability of the solution?

No problems.

How are customer service and technical support?

A 10 out of 10.

Which solution did I use previously and why did I switch?

No previous solutions were used.

How was the initial setup?

Since a non-IT person like me was able to setup the system from scratch, I would say that it is not complex at all.

What's my experience with pricing, setup cost, and licensing?

Relative to what it offers, the price is fair.

Which other solutions did I evaluate?

FireMon Immediate Insight was the only product that would work for us, due to the limitations that the Clinical Technology Department has at KP.

What other advice do I have?

It is a very versatile and sustainable product.

Which version of this solution are you currently using?

Immediate Insight
**Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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