- Vendor agnostic when it comes to integrating with other product.
- Excellent customer support
This product has enabled Kaiser Permanente Clinical Technology technicians with proactive/remote monitoring of highly critical systems.
A phone app would be nice. This is the reason why it is not perfect yet.
A 10 out of 10.
No previous solutions were used.
Since a non-IT person like me was able to setup the system from scratch, I would say that it is not complex at all.
Relative to what it offers, the price is fair.
FireMon Immediate Insight was the only product that would work for us, due to the limitations that the Clinical Technology Department has at KP.
It is a very versatile and sustainable product.