The compute team that supports our NetApps does not have to call the network team. This means that everything is running properly and correctly. The users don't have problems with latency and there here are no problems in any of the backups, or in the systems that are tied into the NetApps. That tells me that it is a well-built and well-designed system. If it stays up and running and the network team doesn't get involved, then I will give it the highest rating.
Improvements to My Organization
Just the ability to have diversity in the backups, and that it follows our financial regulations in having multiple layers of backup. That app is a helpful tool for all of this.
Room for Improvement
I guess in time, you could probably use larger processors, and reduce the footprint of the system and increase throughput on it, so we can have higher-end models. I believe we do have the highest-end models. I know we have Enterprise. I think it actually has Enterprise written on the stamp itself. We have a lot of them, which means that they can probably compete with better processors.
From a physical aspect, I know they are stable. When we walk on our floor with our facilities teams, I never see red or yellow lights on them. They always seem to be performing properly. From a visual perspective, as well as from our monitoring team perspective, if there's a problem, they let the network team know about it. No news is good news.
It appears to scale well. We have racks and racks of them and there are no problems. We keep building and adding as needed.
Customer Service and Technical Support
I have not used technical support and that's an excellent thing.
When choosing a solution, stability is absolutely what I am looking for. It has to stay running. The software is fine. It's the hardware that we want to make sure runs, runs, and runs.
I was involved in the initial setup at one point. I was involved in verifying our infrastructure and there were no problems. The network assessment was clean. NetApps came in, they got plugged into the network, and everybody was happy. We closed down the project successfully, and nobody had to follow up. This means that it is running well.
Other Solutions Considered
I did not evaluate other solutions. I was just told this is what we have built, accommodate it, given these requirements, and it worked.
From a network perspective, it is very stable. We don't have any issues with this. I would recommend it, just because of its uptime and the fact that you can sleep through the night, and not get called at 3 AM. I have peace of mind from the stability. Peace of mind and stability are by far the biggest factors.
Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.